129 | Creating a Solution Oriented Approach to Client Feedback

Aug 25, 2023

In this episode of the Digital Business Evolution podcast, Jess covers a crucial topic for any type of business or business owner, how to navigate client feedback. Whether it is constructive feedback or negative feedback, it can always help us grow and improve, but the perspective shift is a must! 

From email mishaps to miscommunications and even tackling difficult conversations and learning to resolve conflicts with team members. Get ready to learn strategies for effective communication, problem-solving, and personal growth that will help you see that all feedback is truly neutral and can only help your business grow! 

Join Jess in this episode as she explores the art of handling client feedback from her 18+ rounds of E+mpower, her mastermind and the many, many programs she has run in between.

As always, cheers to your evolution!

Key Takeaways:

  • Learn to recognize when situations are not as significant as they appear. 

  • Learn how to separate the actual issue from the person.

  • Learn how to apply triangulation to resolve conflicts and difficult conversations. 

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